Handling Time (Business Days)*:

In-stock orders typically ship within 2-5 days.

Delivery Time (Business Days)*:

*1) Weekends and Holidays above countries may delay those procedures. 
2) A shipping confirmation email will be sent to the email address attached to the order once the order has shipped.
3) The estimated delivery time on www.cyrusher.com is only for reference.
4) Residents of  Los Angeles can apply for the full assembling same day or second day delivery or self-pickup service for some specified modes of Ebikes or bikes . Price on application.   

Shipping Countries and Regions**:

Currently, our shipping countries are limited to 38 countries and regions . Please find out where we can ship by selecting the country in the countries list on header of website or at the product details pages. If your wish to ship to any country or region which we do not list,please contact us at customer@cyrusher.com for special shipping inquiry. 

** 1) As we ship FedEx/DHL/UPS or other similiar carriers for electric bikes or bikes we DO NOT ship to PO BOXES or APO.
   2) Residents of AK, HI and PR from USA will be reached for double order comfirmation carried out by Cyrusher Service Team which may result extra shipping fees or order cancellations.
  3) Cyrusher can ship to most of European countries, but there are a few areas within these countries where we unfortunately cannot ship. These areas include Azores, Balearic Islands, Canary Islands, Channel Islands, Cyprus, Madiera, and Monaco.
 4) If you would like to have a bike shipped to Iceland, Norway, or Switzerland, please contact our Customer Service team directly at customer@cyrusher.com. Since they are outside of the EU, we will need to do a custom order for these countries.

Import Duty and Tax:

In most of case, you will receive items or orders at your final payment paid to www.cyrusher.com. It is the customer's responsibility to pay the import and customs duties and fees that are incurred as a result of the international shipment (Except shipping from above warehouses to a domestic or single marketplace) , the customer is also responsible for ensuring they comply with all of their local/state/federal regulations concerning the import and use of electric bicycles or bicycles.

Changes of Shipping: 

Any changes that the customer makes regarding shipping once the item is shipped, including but not limited to changing the address, putting an order on hold, or updating shipping settings/preferences surrender the option for replacement items and/or refunds if any issues occur.

Please note we are not responsible for any lost, stolen, or damaged items due to any parcel service fault.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Paypal Shipping:

If your payment is processed by Paypal,please note that we only ship to the confirmed address provided by PayPal . Before you pay, please make sure your address in PayPal matches the address you would like us to ship to. (If in any case of some countries and regions, we can not ship to, we will also inform you accordingly by email after your purchase.)

Street Legality:

Under the United States' Federal Electric Bike Regulations, our ebikes are considered street legal, and because of this are viewed as bicycles, not motorized vehicles. PLEASE NOTE, it is important for you to check your state, county, and local laws to ensure that you are riding legally and safely. For Other Countries and Regions, as laws and regulations differ greatly between countries, we ask that you check your local laws to make sure you are riding legally and safely. We are happy to provide assistance with registering your ebike when required.