Bike OwnerTestimonials

Feedback from real Cyrusher bike owners across the globe.

Mario Alvarez (United States)
Wednesday, July 3, 2019

Todo fue muy bien. Muy buen producto y el servicio prestado para esamblar la bici muy bueno.

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James T. (US)
Thursday, June 13, 2019

Great bike, it handles well and the battery lasts a good distance. I don't like the fenders, the teeth on the cheap plastic thumb screws that make it adjustable stripped the first bump I hit and are now useless.

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Oliver Karoly (Germany)
Tuesday, April 30, 2019

das bike ist mein 3. rad und funbike! dachte ich beim kauf! nun fahre ich seit einem jahr fast täglich! selbst im winter mitm snowboard! abzug nur fürs licht und den ständer! das licht nutze ich nicht, sondern ein usb. der ständer war eh unnötig! kaufempfehlung! 5 freunde haben nach ner testfahrt auch gekauft!!!

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Py Kolb (US)
Monday, November 11, 2019

Having a blast with it. So much fun. It was not shipped with the $600+ battery and I freaked. The support staff emailed a reply that the battery is shipped separately. It arrived 2 days later. So don’t freak if you can’t find your battery with the bike, it is on its way!

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Andrzej (UK)
Tuesday, November 19, 2019

A great bike is a bit heavy, it can't be beaten. I am 60 years old and had accidents. I did not like to train on a stationary bike. On a normal bike, I did not go too far. Driving around the chimney too boring. Today, if someone tells me that you do not have to pedal in an electric bike, you are wrong. The only minus I had was the long waiting for a bike. But it was worth it. Thank you and best regards.

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Macksoft (UK)
Thursday, September 5, 2019

I have to admit I took a bit of a gamble when buying such an expensive item with no simple way to return if it didn't fulfill my needs (once out of the box and assembled, it'd be necessary to disassemble, repackage and arrange shipment again which I could see being difficult). All such concerns soon disappeared once the parcel had arrived - the bike is extremely well manufactured, and easy to assemble. Best of all it performs exceptionally well. I've now done over 100 miles of very steep and difficult mountain-bike terrain on the bike and if anything it's loosened up a little now, but in a good way - my confidence in its capabilities has grown with each ride. Before receiving the bike one of my concerns was that, being 6ft 2in tall the 17 frames would be too small. I raised the seat (and to nothing like it's the maximum height) and added a handlebar spacer to raise the handlebars by about 3 inches. I also adjusted the seatback to its furthest position and the bike is now a perfect size for me. I love that so many aspects are adjustable like this. And the build quality is really very good. I was also concerned that perhaps the motor wouldn't be that strong or the battery wouldn't last - again both concerns were soon alleviated when I rode the bike. The motor is extremely powerful, enough to take this 28kg bike with a 14.5 stone man on it up the steepest and roughest terrain. On pretty demanding 20-mile outings up steep and unforgiving trails, the battery is often still 25% - 50% full when I return home again. The amount of pedal-assistance given is adjustable via the control unit on the handlebars - 0 is none, then 1 to 5 with 5 being ridiculously powerful so pedaling up the steepest hills feels like pedaling downhill on any other bike... And it looks ace - people often comment on the look of it - especially the tyres.

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George Walton (US)
Friday, July 19, 2019

I was shocked when I first put this bike together. I thought I was way too big but not. It's just right for me at 5'11". Good exercise with or without the battery power. My battery life is much longer than I expected... I guess it may be due to the fact that I keep pushing unless I'm really exhausted. Good eBike. This is my first one so I can't say it the best one out there but I can say it's a strong contender in its price range.

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Görög Péter (Hungary)
Saturday, January 4, 2020

I really appreciate meeting XF800 riders from all over the world. It can give you hints regarding compatible parts and accessories (fork, brake, transmission, etc.) ;) Here are some photos.

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Tito (US)
Tuesday, April 16, 2019

I love this e-bike. It is my first one ever so I am very excited. It was very easy to put together and comes with tools! I enjoy riding it and I definitely recommend it to anyone looking for a super fun way to ride the streets or the trails. It can go by itself without pedaling and has five levels of pedal assist mode. Level 1 is pretty much no assist and you do quite some work, level 3 is enough for most purposes so you can do a little bit of exercise at least. Level 5 brings you to full speed while pedaling and you need not pedal much at all. You can also always use the throttle without using the pedals and it goes very fast! I absolutely recommend it!

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Gary (UK)
Friday, March 6, 2020

This e-bike is a birthday present for my husband. It surprised me. My husband likes it very much. He rides to work every day. This is a good choice on the road with heavy traffic and it is very powerful. We like it very much. I think I will get another lady e-bike for myself.

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Tonya (US)
Tuesday, March 17, 2020

I am 60 years old. I love outdoor sports, especially cycling. I have been riding in many places. I have many e-bikes, including road bikes, mountain bikes, electric bikes. I have been hesitant to buy Cyrusher products. I am 175 cm, I thought it was too big to fit my height, but I like the design and configuration, I always wanted a more powerful motor. I consulted customer service. Their service is very good and solved all my problems. I trust them. I have ridden the e-bike for about 1 month and there is no problem with the e-bike, I am happy to ride, thank you!

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Khaled (US)
Wednesday, March 25, 2020

It is a very nice bike, as I had in mind, looks great and I am confident that I will take good advantage of it. I would like also to commend Harry for his assistance in following up on the matter with me, he was very helpful and helped me to go through smoothly with the whole procedure of buying and collecting the bike.

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Kristi Ferrucci (US)
Thursday, March 26, 2020

This bike is INCREDIBLE!! Love it so much! It exceeded my highest expectations, as did this company’s customer service. I emailed a customer service agent back and forth for days, to make last-minute changes, upgrades, etc., and she answered me immediately, every single time! I’ve never experienced anything even close to this kind of service!! Now... away I go on my new amazing E-Bike!!! Woo Hoo!!!

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Buzz b (US)
Wednesday, April 1, 2020

I had a few problems but nothing that wasn’t taken care of quickly.

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Adama D. (UK)
Thursday, April 30, 2020

I have really enjoyed buying this bike. Very fast and powerful. The battery is on top of my belief. You can use it as a mountain bike and also as a regular bike. All in one. I love it.

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Brian (US)
Thursday, June 18, 2020

I received the battery 2 days ago. I wanted to let you know how happy I am. The bike is a present for my 15-year-old son because he did extremely well in school. He was able to ride the bike and was zooming up and down the street. When he got back I asked him if the bike is good and he had the biggest smile on his face. He was extremely happy! I just wanted to say thank you for putting up with me. It’s hard spending that much money and then waiting so long with uncertainty. We will post some pictures and videos to the Facebook Cyrusher group very soon to show our appreciation. All of my son’s friends also love the bike!

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Jam (UK)
Wednesday, July 1, 2020

When you realize that fat bikes are welcomed, But I own 2 bikes, I like them very much, I have bought them for 6 months and I am very glad that I haven't had any problems.

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Péter (US)
Thursday, July 2, 2020

The gift for my boyfriend, he likes it very much. It is the best gift. Thank you Fiona for helping me patiently. Thank you.

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